Questions 24/3

Overdue yes, but still useful!

Bedford Chp. 8
I was a little upset when I read that when we are faced with an antagonistic writer, we're not to "become hostile or punitive with statements like 'You can't talk to me like that!'. Personally, if a writer is rude or disrespectful to me, I'm definitely going to tell them so. Being patient and understanding of their frustration is one thing, allowing them to take out their anger on me is another. There isn't anything in our contract that says we have to take students' abuse (I'm pretty sure). What do you think?

Sherwood "Apprenticed to Failure"
He brings up the importance of discussing failure. How feasible does this seem to you? I don't think he goes into enough detail about ways this could happen. Not every consultant will feel comfortable enough to email the director about their problems, or even bring them up to another consultant. Do you have any ideas about how such a discussion could be facilitated?